Phase 2 of the Renters' Rights Act coming soon
Posted on 24th October 2026
The Renters’ Rights Act 2025 represents a significant change to England’s private rented sector. Following the introduction of major tenancy reforms in Phase 1, Phase 2 focuses on improving transparency, strengthening accountability and making it easier for tenants to resolve disputes with their landlords.
With implementation beginning in late 2026, landlords, letting agents and tenants should understand what these changes mean and how to prepare.
The Private Rented Sector Database
One of the key developments in Phase 2 is the introduction of a new Private Rented Sector (PRS) Database. The database is designed to bring essential information about rental properties and their landlords into one place.
Registration will be mandatory for private landlords in England, with an annual fee payable. Information is expected to include landlord contact details, property characteristics and relevant safety documentation, such as gas, electrical and Energy Performance Certificates.
For tenants, the database should make it easier to make informed decisions when choosing a property. For landlords, it will provide a way to demonstrate compliance and understand their legal responsibilities. Local councils will also benefit from improved information to help identify and tackle non-compliance.
The rollout is planned to take place in the North East region from 15th June 2027, with the deadline for registration being 15th September 2027.
Introducing the Landlord Ombudsman
Another important element of Phase 2 is the new PRS Landlord Ombudsman. This service aims to give tenants a more accessible way to raise complaints and resolve disputes without immediately resorting to costly or time-consuming court proceedings.
The scheme is intended to provide independent redress when problems arise, while helping landlords handle complaints more effectively. Membership will be mandatory for private landlords once the service is ready, with implementation expected in 2028.
This means landlords should review their existing complaints procedures and ensure that communication with tenants is clear, timely and properly documented.
How Should Landlords Prepare?
Preparation is essential. Landlords should organise property records, check that safety certificates are up to date, review their compliance processes and keep accurate records of tenant communications. Staying informed about government announcements will also help avoid missing important deadlines.
If you are one of our managed landlords, please contact your Property Manager should you require any further guidance but please rest assured we will provide regular contact regarding the changes closer to the time and of course be on hand to guide you through these.
Looking Ahead
Phase 2 aims to create a more transparent and accountable rental sector, benefiting responsible landlords as well as tenants. By preparing early, landlords can reduce compliance risks and build stronger relationships with tenants.
Understanding these changes now will help everyone navigate the next stage of rental reform with greater confidence.